About us

To Honour | To Remember | To Heal.

When it comes to farewells, we make every detail respectful and meaningful. Our focus is on honouring each life and story, while ensuring everything runs smoothly for the families we serve.

From Humble Beginnings to a Legacy of Care in Hawke's Bay

A Legacy of Care. A Commitment to People.

Tong & Peryer has been part of the Hawke’s Bay community for generations.

But longevity alone isn’t what defines us.

What defines us is the way we show up, in living rooms, hospital rooms, family homes and quiet moments when people don’t know what to say next.

We understand that when you walk through our doors, you are not looking for a “service.”

You are looking for reassurance. Guidance. Steady hands.

And that is what we provide.

Built on History, Guided by Heart

Our history matters because it represents trust.

Families have turned to Tong & Peryer through decades of change, socially, culturally and personally. We have supported traditional church services, intimate family farewells, large community tributes, and modern celebrations of life.

Over time, funerals have evolved. Expectations have changed. Technology has advanced.

What hasn’t changed is this: Every life deserves to be honoured with care, dignity and intention.

We blend long-standing professional standards with contemporary thinking, allowing each farewell to feel personal, relevant and meaningful.

 

We Listen First

Before any arrangements are made, before any forms are signed, we listen.

We want to know:

  • What made them unique

  • What mattered most

  • What music filled their home

  • What stories still make you smile

Because those details shape everything.

A funeral should never feel generic. It should feel recognisable.

 

A Team You Can Trust

Behind every service is a dedicated team, funeral directors, arrangers, support staff, all committed to the same principle: To care for your loved one as if they were our own.

Professionalism matters deeply in our industry.
So does compassion.
So does discretion.
So does patience.

We take responsibility for the practical, legal and logistical details so that families can focus on what truly matters – remembering, gathering, honouring.

 

Part of the Community We Serve

We are not a distant corporate brand. We are part of this region.

We understand the traditions of Hawke’s Bay families, from long-standing church communities to evolving multicultural influences. We respect tikanga Māori, faith-based practices, secular ceremonies, and everything in between.

Our role is never to impose.
It is to support.

 

Looking Forward

While we honour our history, we are equally committed to the future of funeral care.

  • Personalised memorialisation.
  • Eco-conscious options.
  • Livestreaming for distant family.
  • Thoughtful pre-planning tools.

 

The way we farewell people continues to evolve,and we evolve with it.

But one thing will always remain unchanged:

When families call Tong & Peryer, they are met with calm, care and capability.

Our Guiding Philosophy

With 148 years in the community, we combine trusted experience with modern care to guide families through personalised, meaningful, and uplifting farewells.

Our Mission

At Hawke’s Bay’s heart, we transform ‘funerals’ into meaningful tributes unique to the individual in our care.  Our support aids grief navigation and strengthens community bonds.